QUALITY AND ENVIRONMENTAL POLICY

enbex openly states its intention to offer competitive services to all its customers; for this reason
For this reason, it has implemented a quality management system within the organization, the primary objective of which is to meet customer expectations through established processes based on a commitment to continuous service improvement.

The quality management system of enbex It is designed to ensure that the services provided by the organization are carried out correctly and efficiently, using the appropriate resources to achieve the best possible results.

To meet the established objectives, the quality management system established by enbex, based on the reference standard ISO 9001:2015 and UNE-En-ISO 14, and because of the organization’s commitment to the environment, it is guided by the following core principles established by management:

  • Competition and Leadership on the part of senior management as a commitment to developing the Quality Management System.
  • Determine the stakeholders internal and external factors that are relevant to the quality management system and comply with its requirements.
  • Understanding the organizational context and identify opportunities and risks as a basis for planning actions to address, accept, or deal with them.
  • Ensure that our customers' satisfaction, including stakeholders with an interest in the company’s performance, in all matters related to the conduct of our activities and their impact on society.
  • Set objectives and goals focused on evaluating performance in the area of quality, as well as on continuous improvement in our activities, as governed by the Management System that implements this policy.
  • Compliance with the requirements of the applicable laws and regulationsour business activities, the commitments we have made to our customers and stakeholders, and all internal policies and guidelines to which we are subject enbex, taking into account current environmental laws and regulations and other requirements that enbex, let’s address issues related to our environmental aspects.
  • Motivate and train all staff working within the organization, both to ensure they perform their job duties properly and to act in accordance with the requirements of the relevant standard, by providing a appropriate environment for the operation of the processes.
  • Maintaining a communication smooth communication both internally, among the various levels of the company, and with customers.
  • Assess and ensure the staff technical competence to enable them to perform their duties, as well as to ensure they are sufficiently motivated to participate in the continuous improvement of our processes.
  • Ensure the proper condition of the facilities and equipment appropriate, so that they align with the company's activities, objectives, and goals.
  • Ensure a analysis on an ongoing basis for all relevant processes, with the necessary improvements being implemented in each case, based on the results obtained and the established objectives.
  • To continuously improve by implementing the changes and measures necessary to ensure that our operations have a positive environmental impact.
  • Protecting the environment, including a commitment to prevent and reduce pollution through the sustainable use of available resources.
  • Establish improvement goals aligned with this policy, monitor and achieve them, and review them periodically.
  • Raise awareness among our employees about environmental issues to promote sustainable environments
    favorable both within and outside the organization.

 

These principles are embraced by management, which provides the necessary means and equips its employees with sufficient resources to ensure their implementation, and sets them forth and makes them publicly available through this Quality Policy